Privacy policy

Privacy policy of Inheaden GmbH
Inheaden GmbH (hereafter 'Inheaden' or 'We' or 'Us') is pleased with your interest in our company, our services and your visit to our website.

  1. Inheaden protects your privacy
  2. It is important to us to protect your personal information. The data we collect when you visit our website is processed confidentially and only in accordance with the law.
    Privacy, security and privacy are fundamental to our corporate policy.
    Data-protection, security and privacy are fundamental to our corporate policy.

  3. Person responsibility
  4. Responsible for the processing of your data:

    Inheaden GmbH
    Hilpertstraße 31
    64295 Darmstadt
    Phone: +49 6151 394698-0

    To assert your rights and to report data protection incidents, please contact the above E-mail address. If you have any suggestions and / or complaints regarding the processing of your personal data, please do not hesitate to contact us.

  5. Processing of personal data
  6. 3.1 Processed data categories

    We process your communication data (such as name, telephone number, e-mail address, address, IP address)

    3.2 Processing principles

    Personal information is any information that relates to an identified or identifiable natural person; a natural person is considered to be identifiable, directly or indirectly, in particular by means of Assignment to an identifier such as a name, an identification number, location data, an online identifier, or one or more special features.
    We, as well as service providers commissioned by us, process your personal data for the following purposes:

    3.3 Processing purposes and legal bases

    We, as well as service providers commissioned by us, process your personal data for the following purposes:

    3.3.1 Provision of the online offer
    Legal basis: Legitimate interest on our part to present ourselves publicly and to show our services.

    3.3.2 Answering user requests by means of common communication channels
    Legal basis: Legitimate interest on our part to get in touch with interested parties and customers. In addition, to improve our products and services and marketing activities, as long as this is in accordance with legal requirements.

    3.3.3 Determination (Investigation?) of faults and for security reasons
    Legal basis: Fulfillment of our legal obligations and legitimate interest in the safety of our Offers and to eliminate interference.

    3.3.4 Own and third-party advertising
    Legal basis: By consent or legitimate interest on our part.

    3.3.5 Upholding our rights
    Legal basis: legitimate interest on our part.

    3.4 Log-files

    When using the Internet, data will be automatically transmitted by you. The data you send to us to transfer, are stored by us in log files.

    In particular, the following information is stored in the log files.

    • IP address (Internet Protocol address) of the terminal from which the online offering is accessed
    • Internet address of the website from which the online offer was called (so-called origin or Referrer URL)
    • Name of the service provider used to access the online offer
    • Name of the retrieved files or information
    • Date and time as well as the duration of the call
    • Transferred amount of data
    • Operating system and information about the Internet browser used, including installed add-ons
    • http status code (for example, 'request succeeded' or 'requested file not found')

    The log files are used by us to identify faults and for security reasons (e.g. for the clarification of Attempted attacks), stored for a short period and then deleted. Log files whose further retention is required, are exempt from the deletion until the final clarification of the incident and may in individual cases be passed on to investigative authorities.

    Log files are used (without or without full IP address) Log files are used (with either partial or no IP address) OR Log files are used (with partial or without IP address) under the conditions of Section 3.3.4 'Own and third-party advertising as well as market research and range measurement to the legally permissible extent or consent-based' and also for analysis purposes.

    3.5 Disclosure of data

    3.5.1 Transfer of data to other persons responsible
    Your personal data will only be communicated by us to other persons responsible, insofar as this is necessary for the fulfillment of the contract, or if we or the third party have an overriding legitimate interest in the disclosure or if your consent exists.

    In addition, data may be transmitted to other persons responsible, as long as there are legally liable provisions, or we should be obliged to do so by enforceable administrative or court order.

    3.5.2 Transfer of data to service providers
    We commission external service providers with tasks such as data hosting. The service providers are carefully selected and used by us for confidentiality and obligation to comply with legal requirements.

    3.5.3 Transfer to recipients outside the European Economic Area (EEA)
    We may also transfer personal information to recipients located outside the EEA in so-called third countries. In this case, before the passing on, we ensure that the recipient has either an adequate level of data protection (e.g. based on a decision on the adequacy of the EU Commission for the respective country or countries) agreement of so-called EU standard contractual clauses of the European Union with the recipient or your consent to disclosure.

    3.6 Duration of storage and retention periods

    As a matter of principle, we store your data for as long as this is necessary for the provision of our online offer and that connected services are required, or we have a legitimate interest in the further storage. We delete your personal data other than information that we need to retain in order to fulfill our legal obligations (For example, due to tax and commercial retention periods, we are required to submit documents such as contracts and invoices for a certain period of time).

  7. Use of cookies
  8. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small Text files that are stored on your computer and stored by your browser.

    4.1 Categories of cookies

    Most of the cookies we use are so-called 'session cookies'. They will be automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

    4.2 Third party cookies via external links

    When using external content via e.g. in the case of a link, third-party cookies may be used without our explicit reference.

    4.3 Disable cookies

    If you want to disable all cookies, then please go to your browser settings and deactivate the setting of cookies. Please note that this may affect the functionality of the website.

  9. Google
  10. 5.1 Google Web Fonts

    This site uses for the uniform representation of fonts so-called web fonts of the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. When a page is called, your browser loads the required Web fonts in your browser cache to display texts and fonts correctly.

    To do this, the browser you use must connect to Google's servers. hereby acquired Google understands that our website has been accessed via your IP address. The use of Google Web Fonts is done in the interest of a uniform and attractive presentation of our online offers. This is set by an overwhelming legitimate Interest on our part in the sense of art. 6 para. 1 lit. GDPR.

    If your browser does not support web fonts, a default font will be used by your computer.

    More information about Google Web Fonts can be found at and in the Google Privacy Policy:

    5.2 Google Analytics

    This site uses Google Analytics in order to learn more about your usage of the website. Your browser connects to Google Analytics and uploads basic information about you and your behaviour on this website.

    We ask for your consent when you access this website for the first time. No data is collected if you do not give consent by clicking 'Allow all'.

    More information about Google Analytics can be found at

  11. Matomo Cloud
  12. On this website, Matomo Cloud is used to collect and analyze information as well as analyze how you interact with our website. This web analysis is automated to detect and prevent any misuse of this information. For this purpose, Matomo Cloud stores the following data:

    • IP address (Internet Protocol address) of the terminal from which the online offer is accessed
    • Date and time of the query
    • Title of the accessed web page
    • URL of the web page that the user has called before the current web page was called
    • Screen resolution used
    • The current time, specified in the user's time zone
    • Files that have been clicked or downloaded
    • Links to an external domain that have been clicked on
    • The page generation time, i.e. the time that the server needs to generate the pages and make them available to the user
    • The approximate location of the user: country, region, city
    • Default language of the browser used
    • User agent of the browser used

  13. Social Plugins
  14. We use social plugins of various social networks in our online offer.

    When using the plugins, your Internet browser provides a direct connection to the servers of each social network. This gives the respective provider the information that your Internet browser has called the plugin, even if you do not have a user account with the provider or are currently not logged into it. Log Files (including the IP address) are transmitted from your Internet browser directly to a server of the respective provider and stored there. The provider or its server may be located outside the EU or the EEA.

    The plugins are self-contained extensions of the providers of social networks. We therefore have no influence on the scope of the data collected and stored by the providers of the social networks via the plugins.

    Please refer to the privacy policy of the respective social network for purpose and scope of the collection, further processing, use of the data by the social network and your rights and options to protect your privacy.

    If you do not want the social media providers to receive data on this online offering and save or continue to use, you should not use the respective plugins.

  15. External links
  16. Our online offer may contain links to third party websites - providers not affiliated with us. After clicking on the link, we no longer have any influence on the collection, processing and use of any personal data transmitted by clicking on the link to the third party (such as the IP address or the URL of the page on which the link is located) because the behavior of third parties is naturally beyond our control. We are not responsible for the processing of such personal data by third parties.

  17. Security
  18. Our employees and our service providers commissioned by us are bound by confidentiality and compliance with the regulations committed to applicable data protection laws.

    We take all necessary technical and organizational measures to ensure an adequate level of protection of your Data managed by us, especially against the risks of unintentional or unlawful destruction, Manipulation, loss, Change or unauthorized disclosure or unauthorized access. Our security measures are constantly being improved in line with technological developments.

  19. Your rights
  20. Please use the information in the section 'Responsible body and contact' to assert your rights. (see no. 2). Please make sure that we can clearly identify you.

    9.1 Information law and access right

    You have the right to receive information about the processing of your data from us. You can do this by claiming a Right to information in relation to the personal information we process about you.

    9.2 Right to rectification and erasure

    You can correct the wrong data and - as far as the legal requirements are met - completion or delete your data.

    This does not apply to data that is required for billing and accounting purposes or the statutory retention requirements subject. As far as access to such data is not needed, but their processing restricted (see below).

    9.3 Restriction of processing

    As far as the legal requirements are met, you can demand that we restrict processing of your data.

    9.4 Data portability

    You also have the right to receive data provided to us in a structured, common and machine-readable format or, if technically feasible, to request that the data be transmitted to a third party.

    9.5 Right of objection

    9.5.1 Individual right of objection
    Unless we have processing of data based on a predominant legitimate interest, as this Privacy policy set out to make, you have the right at any time, for reasons that arise from your particular situation to object against this Processing.

    We will then stop processing your data, unless we can - in accordance with the law Specifications – prove legitimate, worthy reasons for further processing that outweigh your interests, rights and freedoms, or the Further processing serves the assertion, exercise or defense of legal claims.

    9.5.2 Objection to the processing of data for advertising purposes
    You may also at any time object to the processing of your personal information for advertising purposes ('Advertising Objection'). Please take into account, that for organizational reasons, if there is an overlap between the use of your data and your objection, your data may still be visible in the context of an ongoing campaign.

    9.6 Cancellation right

    If you have given us consent to the processing of your data, you can withdraw them at any time with effect for the future.

    9.7 Right of appeal to the supervisory authority

    You have the right to file a complaint with a data protection supervisory authority. You can contact the responsible Hessian commissioners for data protection and freedom of information.

Change of privacy policy

We reserve the right to change our security and privacy practices to the extent necessary for technical Development. In these cases, we will also adjust our privacy policy to comply. Please note that only the current version of our privacy policy is valid.

Updated 2020.03.12